supra88 Platform Privacy Notice
This page describes what we collect when you use supra88 and how we keep that data protected. We collect personal information to provide our services, verify your account, process payments, and comply with applicable law. Your data is encrypted and stored securely; we do not sell it to third parties.
We at supra88 process data across multiple categories — account details, payment information, transaction history, and identity documents (during verification). Each category serves a specific purpose: account management, settlement verification, anti-money-laundering compliance, and fraud prevention. You have rights over your data, including access, correction, and deletion subject to applicable law and operational requirements.
Our privacy practices reflect our commitment to transparency. This notice explains what we collect, how we use it, who we share it with, how long we keep it, and how you can exercise your rights.
What we collect on supra88
We collect data in several categories. Account information includes your name, email address, phone number, and username. Payment information includes your payment method details (bank account, mobile wallet identifier, or card number) and transaction records. Identity information (collected during Tier 2 KYC verification) includes your identity document (KTP, passport, or driver's license), proof of address, and date of birth.
We also collect activity data — your bets, deposits, withdrawals, game sessions, and settlement records. This data is stored in your account history (Data Keluaran) and is available for download. We collect technical data including your IP address, browser type, device identifier, and access timestamps. This technical data helps us detect fraud, prevent unauthorized access, and maintain platform security.
We do not collect data beyond what is necessary to provide supra88 services and comply with applicable law. We do not track your location in real-time, monitor your communications outside supra88, or collect biometric data. We do not use cookies for tracking or profiling — our cookies are functional only (session management, preference storage).
How we use your data on supra88
We use account information to create and manage your supra88 account, authenticate your login, and provide customer support. We use payment information to process your deposits and withdrawals through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet. We use identity information to verify your account during Tier 2 KYC, comply with anti-money-laundering regulations, and prevent fraud.
We use activity data to settle your bets, track your account balance, generate your transaction history, and calculate your leaderboard ranking. We use technical data to detect unauthorized access attempts, prevent account takeover, identify suspicious patterns, and maintain platform stability. We may use your email or phone to send account notifications, settlement confirmations, and support responses.
We do not use your data for marketing purposes without your explicit consent. We do not sell your data to advertisers or data brokers. We do not use your data to build profiles for targeting or discrimination. We use your data only for the purposes stated in this notice and as required by applicable law.
Third parties and data sharing
We share your data with third parties only when necessary to provide supra88 services or comply with applicable law. Our payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment operators) receive your payment information to process deposits and withdrawals. These processors are bound by confidentiality agreements and use your data only for payment processing.
We may share your data with law enforcement, regulatory authorities, or courts if required by legal process, court order, or applicable law. We do not voluntarily disclose your data to government agencies; we respond only to valid legal requests. If we receive a legal request concerning your account, we will notify you unless prohibited by law.
We do not share your data with other gaming platforms, affiliate networks, or third-party marketers. We do not use data brokers or sell your information. Our servers may be located outside your jurisdiction; your data may be transferred across borders for storage and processing. By using supra88, you consent to such transfers subject to applicable data-protection law.
Your rights regarding your data on supra88
You have the right to access your personal data held by supra88. You can download your account information and transaction history directly from your supra88 account under Account → Data Export. You have the right to correct inaccurate data — if your name, email, or phone number is incorrect, you can update it in Account → Settings.
You have the right to request deletion of your personal data subject to applicable law and operational requirements. If you wish to delete your account and associated data, contact our support team via the Help section in your account menu. We will delete your account data within 30 days, except where we are required by law to retain it (e.g., anti-money-laundering records).
You have the right to object to certain uses of your data. If you do not wish to receive account notifications via email or SMS, you can disable these in Account → Preferences. You have the right to lodge a complaint with your local data-protection authority if you believe we have violated your privacy rights. Our contact information is provided at the end of this notice.
Security and data protection on supra88
We protect your data using industry-standard encryption (TLS 1.2 or higher) for data in transit and AES-256 encryption for data at rest. Your password is hashed using a secure algorithm; we do not store your password in plain text. Your payment information is encrypted and stored separately from your account information to minimize exposure in case of breach.
We implement access controls — only authorized supra88 staff can access your personal data, and access is logged and monitored. We conduct regular security audits and penetration testing to identify and remediate vulnerabilities. We maintain incident-response procedures; if a data breach occurs, we will notify affected users and relevant authorities as required by applicable law.
We cannot guarantee absolute security — no system is immune to attack. However, we undertake to maintain reasonable security measures and to respond promptly to any security incident. If you suspect unauthorized access to your supra88 account, change your password immediately and contact our support team.
We at supra88 collect data only to provide our services and comply with applicable law. Your data is encrypted, not sold, and subject to your rights of access, correction, and deletion.
Cookies and tracking on supra88
We use cookies on supra88 for functional purposes only — session management, preference storage, and security. Our cookies do not track you across other websites or build profiles for advertising. We use two types of cookies: session cookies (deleted when you close your browser) and persistent cookies (stored for up to one year to remember your preferences).
You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when a cookie is being set. If you disable cookies, some supra88 features may not function properly (e.g., you may be logged out frequently). We do not use third-party tracking cookies or analytics services that profile your behavior.
We do not use pixels, web beacons, or other tracking technologies to monitor your activity outside supra88. We do not use retargeting or behavioral advertising. Our supra88 website does not integrate with social-media tracking pixels or third-party analytics platforms.
Contact us about privacy on supra88
If you have questions about our privacy practices, wish to exercise your rights, or have a privacy concern, contact our support team via the Help section in your account menu. You can also reach us through our public enquiry channels. We respond to privacy enquiries within five business days.
If you believe we have violated your privacy rights or applicable data-protection law, you may lodge a complaint with your local data-protection authority. In Indonesia, you may contact the Office of the Deputy for Supervision of Personal Data Protection (Kantor Deputi Bidang Pengawasan Perlindungan Data Pribadi). We will cooperate with any regulatory investigation.
We may update this privacy notice from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by posting the updated notice on supra88 and updating the "last updated" date below. Your continued use of supra88 after such changes constitutes your acceptance of the updated notice.
supra88 privacy — summary
We at supra88 collect personal data to provide our services, verify your account, process payments, and comply with applicable law. We encrypt your data, do not sell it, and share it only with payment processors and legal authorities as required. You have rights to access, correct, and delete your data subject to applicable law and operational requirements.
Our security practices include encryption, access controls, and incident response. We use cookies for functional purposes only, not for tracking or profiling. We do not use third-party analytics, retargeting, or behavioral advertising. Your data is retained for as long as necessary to provide supra88 services and comply with applicable law.
For questions about our privacy practices, contact our support team via the Help section in your account menu or through our public enquiry channels. We respond within five business days. If you have a privacy complaint, you may lodge it with your local data-protection authority. This notice was last updated in 2024 and may be updated periodically to reflect changes in our practices or applicable law.