supra88 Terms of Use
When you open an account on supra88, you agree to our terms. These terms govern how we operate, what we require from you, and how disputes are resolved. We set out our commitments to account security, fair settlement, and transparent withdrawal processing.
Our supra88 terms cover account creation, deposits and withdrawals, bonus eligibility, game rules, and dispute resolution. We enforce these terms consistently across all users. If you have questions about any term, our support team can clarify — contact us via the Help section in your account menu.
This page outlines the key terms that apply when you use supra88. By creating an account, you accept these terms in full. We may update these terms from time to time; we will notify you of material changes via email or in-app notification.
Account opening and eligibility on supra88
To open an account on supra88, you must be of legal age in your jurisdiction and not prohibited by law from using our services. We require a valid email address and phone number. During account creation, you provide basic information; we verify your email and phone via one-time password (OTP) before your account becomes active.
Our supra88 account policy requires that each person maintains only one account. If we detect multiple accounts linked to the same person, we reserve the right to suspend or close those accounts. Account names must not impersonate other users or contain offensive language. We enforce these rules to maintain a fair and secure platform.
When you create an account on supra88, you agree that the information you provide is accurate and complete. You are responsible for keeping your login credentials confidential. If you suspect unauthorized access to your supra88 account, contact our support team immediately. We will investigate and take appropriate action to secure your account.
Deposits and payment methods on supra88
We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfer (mobile banking, local payment, online payment, e-wallet). Deposits post instantly to your supra88 wallet. There is no minimum deposit amount, though individual payment methods may have their own thresholds. Your deposit is final once confirmed — we do not reverse deposits except in cases of documented system error.
Our supra88 deposit policy requires that you use only payment methods registered in your own name. Deposits from third-party accounts are not permitted. If we detect deposits from accounts not matching your verified identity, we may suspend your account pending investigation.
Your supra88 wallet balance is unified across all games and markets. Deposits are available for football betting, live-dealer tables, slots, or any other game on our platform. You control how your balance is allocated — you can move between games without re-depositing.
Withdrawals and settlement on supra88
Withdrawals on supra88 are processed to the same payment method you used for deposit. Navigate to Account → Withdrawal, enter the amount, and confirm. Our system verifies your account and processes your request. Tier 1 accounts (email + phone verified) use standard processing; Tier 2 accounts (full KYC) receive expedited processing.
Settlement timelines depend on your payment method. mobile banking, local payment, online payment, e-wallet, and mobile banking typically settle same-day; local payment and bank transfers may take one business day. Our supra88 terms require that we process all withdrawal requests within the stated timeline unless we identify fraud or compliance concerns.
We reserve the right to request additional verification before processing large withdrawals. This is standard practice to comply with anti-money-laundering regulations. If we request verification, we will contact you via email or in-app notification. Providing requested information promptly helps us process your withdrawal faster.
Game rules and settlement on supra88
Our supra88 games settle according to official rules and data sources. Football matches settle based on the final score at full-time. Live-dealer games settle immediately as hands conclude. Slot and Big Time Gaming sessions settle instantly as spins or cascades resolve. We use official league data for all sports settlements — we do not use alternative sources.
Voided bets on supra88 occur if an event is cancelled, postponed, or abandoned before completion. Your stake returns to your wallet. Partially settled bets (e.g., a first-half bet on a football match that is abandoned mid-game) remain settled; only unsettled portions are voided.
Our supra88 settlement policy is final once posted. We do not reverse or modify settled outcomes except in cases of documented system error. If you believe a settlement is incorrect, contact our support team with your bet ID or transaction reference. We will investigate and respond within one business day.
On supra88, we settle all outcomes fairly and transparently. Your balance updates instantly; your winnings are yours to withdraw or reinvest as you choose.
Bonus terms on supra88
Promotional bonuses on supra88 are subject to specific terms. Each promotion displays its eligibility criteria, wagering requirements, and expiration date. We enforce bonus terms consistently. If you claim a bonus, you agree to meet all stated conditions before withdrawing bonus funds.
Our supra88 bonus policy prohibits bonus stacking — you cannot claim multiple bonuses simultaneously on the same account. Bonus funds that expire are forfeited; we do not extend expiration dates except in cases of documented system error.
Bonuses on supra88 are non-transferable and apply only to the account that claimed them. If we detect bonus abuse or manipulation, we reserve the right to forfeit bonus funds and suspend your account.
Account verification and KYC on supra88
Our supra88 account tiers determine your betting limits and withdrawal speed. Tier 1 (email + phone verified) unlocks standard gameplay. Tier 2 (full KYC with identity document) removes higher limits and expedites withdrawals. To upgrade to Tier 2, submit your identity document (KTP, passport, or driver's license) via Account → Verification.
We collect personal data for KYC purposes only — to verify your identity and comply with regulations. Your data is protected under our privacy policy. We do not share your personal information with third parties except as required by law. For details, see our privacy policy
Verification typically completes within one business day. Once approved, your tier upgrades automatically. If verification is declined, we will notify you of the reason and offer an opportunity to resubmit.
Dispute resolution on supra88
If you have a dispute with supra88, contact our support team via the Help section in your account menu. We will investigate and respond within two business days. If you are not satisfied with our response, you may escalate your dispute to our compliance team for further review.
Our supra88 dispute resolution process is fair and transparent. We review all evidence and settle disputes based on our terms and applicable law. If we determine that an error occurred, we will correct it and compensate you accordingly.
Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law. We do not offer our services in jurisdictions where online wagering is prohibited.
Jurisdiction and applicable law
supra88 operates under the laws of the jurisdictions where our services are available. These terms are governed by applicable law in those jurisdictions. Any legal action or dispute arising from these terms must be brought in the courts of the applicable jurisdiction.
We reserve the right to suspend or close your supra88 account if we determine that you are accessing our services from a jurisdiction where they are prohibited. We monitor for prohibited access and take appropriate action to comply with local laws.
By using supra88, you acknowledge that you have read and understood these terms, and you agree to be bound by them. If you do not agree with any term, you should not use our platform. We may update these terms at any time; continued use of supra88 after updates constitutes acceptance of the new terms.
Contact and support
For questions about these terms or any aspect of supra88, contact our support team. You can reach us via the Help section in your account menu, or by email through the contact form on our website. We respond to all inquiries within one business day.
Our supra88 support team is available to assist with account issues, game questions, deposit and withdrawal problems, and dispute resolution. We are committed to providing fair and responsive service to all users across Jakarta, Surabaya, Bandung, Medan, and all supported regions.